Jump to content
Salesforce and other SMB Solutions are coming soon. ×

File insertion problem


rwbedford

Recommended Posts

I have some fields that I have inserted files into and in the past have been able to click on them and the inserted file will open. I now have a new computer and the new file insertions will not open when I click on them but the old ones still open. I am using Leopard now and have a Mac. Any ideas what the problem is?

Link to comment
Share on other sites

Did you...

 

a) Insert the files using Insert Object? That's a PC-only technology, "object linking and embedding" or OLE for short, and is not supported on the Mac; or

 

b) Insert the files with the checkbox clicked 'store only a reference to this file'? That method is Mac-compatible but the file paths that GET stored don't reconcile the same way. Create a calc field of result type "text" defined as GetAsText (yourCalculationField) and report back the complete contents of the field, and also the actual path to the drive or folder containing such a file, and if this is what you did I can walk you through creating a calc field of result type "container" that will reconcile on the Mac *OR* the PC; or

 

c) Insert the file just as a file and did NOT click "store only a reference"? I woudl not think double-clicking the container field would do anything like launching the file on either a Mac OR a PC if you did that, you generally have to export the file to a specified path and then have the OS open the exported file at that path.

Link to comment
Share on other sites

This thread is quite old. Please start a new thread rather than reviving this one.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.



×
×
  • Create New...

Important Information

Terms of Use